Refund Policy

Refund Policy for Librantial

Thank you for choosing Librantial, a global provider of digital products and services. This policy outlines our approach to refunds for users worldwide who purchase our monthly subscription plans or one-time use features through our in-app currency converter. Please read this policy carefully before making any purchase.

No Refunds on Purchases

Given the immediate accessibility of our digital products and services upon purchase, regardless of your geographical location or the currency used for the transaction via our in-app converter, we do not offer refunds for any of our plans, subscriptions, or one-time use purchases. This policy is applicable to all payment methods facilitated by our currency converter and at any point after the purchase is successfully completed.

We understand that currency conversions are handled seamlessly within our application to provide you with a convenient purchasing experience. However, the finality of the digital product delivery remains consistent across all regions. Therefore, all sales are final.

We strongly advise all users to thoroughly evaluate the features and functionalities of our product or service before proceeding with a purchase. Should you have any inquiries or require further clarification, please do not hesitate to contact our dedicated support team at support@Librantial.com prior to completing your transaction. We are here to assist you in making an informed decision.

Exceptional Circumstances: Subscription Extension for Users

In the rare event of significant and prolonged technical disruptions originating from our infrastructure that directly impact the availability of our services for a continuous period exceeding 24 hours, we may, at our sole discretion, offer a subscription extension as a form of service recovery to users who were demonstrably affected by the disruption. This applies to all our users, irrespective of their location. Eligibility for a subscription extension will be determined on a case-by-case basis following a thorough investigation of the reported service interruption and verification that the user's access or functionality was indeed impaired due to the issue. To request a subscription extension under such circumstances, affected users must contact our support team at support@Librantial.com within 3 days of the resolution of the service disruption.

When contacting us, please provide the following essential information:

• Your complete account details (e.g., username, email address associated with your account)
• A precise and detailed description of the technical issue you experienced and the period during which your access or functionality was affected
• Any relevant supporting evidence (e.g., timestamps, error messages) that can help us verify the impact on your usage

Finality of One-Time Use Purchases for Users

All one-time use purchases made by users are considered final and non-refundable. Once access to the specific feature, content, or functionality is granted within our application, we cannot offer refunds under any circumstances, irrespective of your usage patterns or geographical location.

Cancellation of Subscriptions

While we do not offer refunds for subscription fees, users retain the full flexibility to cancel their monthly subscriptions at any time. Upon cancellation, your access to our services will continue until the end of your then-current billing cycle. No further charges will be applied to your account. Detailed instructions on how to manage and cancel your subscription can be found within your account settings or in our comprehensive help documentation accessible here: Librantial - Help

Currency Conversion Considerations

Our in-app currency converter is designed to provide you with the price of our services in your local currency at the time of purchase. Please note that exchange rates can fluctuate, and the converted price you see at the time of purchase is the final price you will be charged in that currency. We are not responsible for any discrepancies that may arise due to subsequent fluctuations in exchange rates.

Governing Law and Dispute Resolution

This Refund Policy is governed by the laws of India. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India.

Modifications to This Refund Policy

We maintain the right to revise or update this Refund Policy at any time to reflect changes in our services, business practices, or legal requirements. Any modifications will become effective immediately upon the posting of the updated policy on our website or within our application. We encourage all users to periodically review this policy for any changes.

Support Contact

For any questions, concerns, or requests related to this Refund Policy, please do not hesitate to contact our dedicated support team at support@Librantial.com.